Fourth, FALCON will explore manufacturing intelligence to support innovative product-services design and finally FALCON will improve product-service lifecycle assessment approaches through the real-time collection of product-service usage information and related experiences.Third, it will strengthen collaboration and new product-service development through new feedback and feed forward mechanisms in the product life-cycle.Second, it will enable new mechanisms for product-service knowledge representation, exploitation, openness and diffusion.First the project will address product-service information collection through collaborative intelligence and Product Embedded Information Devices.In this context FALCON envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage undertaken with the principles of sustainability and social responsibility.įALCON will create impact through the following objectives: The potential endless amounts of available information offer a rich ground for value creation in the product-service innovation chain. In addition, sensor systems in combination with products incorporated in the Internet of Things (IoT), are becoming increasingly common. Customers play no longer a passive role in the product and service development process as they express their product and service experiences and opinions through several channels such as discussion forums, blogs, chat, idea voting, and more.
The undergoing transformation in our current socio-economic models, led by the advent of emerging technologies, has changed the relation of customers to products and services.
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